Privacy Policy
ARTICLE 1 – COLLECTION OF PERSONAL INFORMATION
When you make a purchase on our store as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to gather more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to us collecting your information and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or provide you with the opportunity to decline.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at sirio@orderhelp.com or by mail at: Sirio Canada Inc. 2446 Boulevard du Curé-Labelle, Prévost, Qc, Canada, J0R 1T0
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our Terms of Service.
ARTICLE 4 – HOSTING
Our store is hosted on DVORE. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored in DVORE's data storage system and databases, and in DVORE's general application. Your data is kept on a secure server protected by a firewall.
Paiement:
If you make your purchase through a direct payment gateway, then DVORE stores your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. Once your purchase is complete, your transaction information is deleted.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how they will handle your personal information.
Remember that some providers may be located or have facilities in a different jurisdiction than either you or us. So, if you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links
You may be directed away from our site by clicking on certain links on our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your data, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow requirements and implement additional generally accepted industry standards.
DATA COLLECTION
We use various technologies to collect and store information, including cookies, tracking pixels, locally stored items (such as browser web storage or application data caches), databases, and server log files.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, please contact our privacy compliance officer at sirio@orderhelp.com or by mail at: Sirio Canada Inc.
2446 Boulevard du Curé-Labelle, Prévost, Qc, Canada, J0R 1T0